1. Agreement to these terms. BloomDesk ("BloomDesk," "we," "us") is operated by BloomDesk. By creating an account or using BloomDesk, you agree to these Terms of Service and the Privacy Policy below. If you don't agree, please don't use the app.

2. What BloomDesk is. BloomDesk is a web-based tool for florists and floral studios to manage orders, pricing, inventory, invoicing, clients, and payments. You're responsible for the accuracy of what you enter — pricing, quotes, and invoices you send to your own clients are your business decisions, not ours.

3. Accounts. You need a valid email and password to sign up. You're responsible for keeping your login secure and for everything that happens under your account, including anyone you invite as staff. Tell us right away at bloomdeskhelp@gmail.com if you think your account has been compromised.

4. Free trial & subscriptions. New studios get a 14-day free trial, no card required. After the trial, continued use requires a paid subscription (billed monthly or yearly through Stripe). Subscriptions renew automatically until cancelled; you can cancel any time from inside the app or by emailing us, and you'll keep access through the end of the period you already paid for.

5. Refunds. If BloomDesk isn't working out, email us within 30 days of a charge for a full refund, no questions asked. After 30 days, refunds are handled case by case.

6. Your data is yours. Everything you enter into BloomDesk — your studio info, orders, clients, pricing, photos — belongs to you. We store and process it only to run the app for you (see the Privacy Policy below). You can export a full backup of your data at any time from Settings → Data, and you can delete your account and data whenever you'd like.

7. Acceptable use. Please don't try to copy, resell, scrape, or reverse-engineer BloomDesk itself, share a single paid account across unrelated businesses, or use the app for anything illegal. Normal use — running your own floral business, inviting your own staff — is exactly what it's built for.

8. Third-party services. BloomDesk relies on other companies to work: Supabase (database & login), Stripe (billing and, if you connect a card reader, in-person payments), and Resend (email, only if you use the "email a PDF quote" feature). Each has its own terms and privacy practices for the piece they handle. We don't ever see or store your clients' card numbers — Stripe handles that directly.

9. No guaranteed uptime. We work to keep BloomDesk available and reliable, but like any web service it can occasionally go down for maintenance or an outage outside our control. We recommend exporting a backup periodically from Settings → Data.

10. Ending your account. You can stop using BloomDesk and cancel any time. We may suspend or end an account for non-payment or a clear violation of these terms, with notice by email where practical.

11. No warranty; limitation of liability. BloomDesk is provided "as is." We don't guarantee it will be error-free or uninterrupted. To the extent allowed by law, BloomDesk isn't liable for indirect or consequential damages (like lost profits) arising from your use of the app; our total liability for any claim is limited to what you paid us in the 12 months before the claim.

12. Governing law. These terms are governed by the laws of Texas, without regard to conflict-of-law rules.

13. Changes. We may update these terms as BloomDesk grows; we'll update the date above and, for anything significant, let you know by email.

14. Contact. Questions about these terms: bloomdeskhelp@gmail.com.

What this covers. This explains what information BloomDesk collects when you use the app, and what we do (and don't do) with it.

Information we collect. Account info (your email and password — passwords are handled securely by our login provider and never visible to us in plain text); your studio profile (business name, contact info, logo); the order, client, pricing, inventory, and financial data you enter to run your business; photos you upload; and basic technical info like browser type, needed to keep the app working correctly. We never collect your clients' payment card numbers — those go directly to Stripe.

How we use it. To run the app for you: storing and syncing your data, processing your subscription payment, sending service-related emails (like a receipt or, if you use that feature, a quote you asked us to email to your client), and fixing problems when you contact support. We don't use your business data to train any outside AI models, and we don't sell it.

Who we share it with. Only the service providers that make BloomDesk work: Supabase (hosts the database, running on Amazon Web Services infrastructure), Stripe (subscription billing, and in-person card payments if you connect a reader), and Resend (sends the email if you use "email a PDF quote" — only that specific email, only if you use that feature). Each only receives what it needs to do its job. We don't sell or rent your data to advertisers or anyone else.

Staff logins. If you invite staff, they can see the same studio data you can (that's the point of a shared login) — you control who's invited and can remove access at any time from Settings → Team.

Security. Data is encrypted in transit (HTTPS) between your browser and our servers. Access to the underlying database is locked down by row-level security so one studio's data is never visible to another. No system is perfectly unbreakable, but this is the same approach used by most modern web apps.

Your choices. Export a full copy of your data any time from Settings → Data. Delete your account and its data whenever you want — from Settings → Data if you're the owner, or by emailing us. Update your studio's info yourself any time under Settings → Studio.

Children. BloomDesk is a business tool and isn't directed at children; it's not intended for anyone under 18.

Changes to this policy. If this changes in a meaningful way, we'll update the date above and let you know by email.

Contact. Questions about your data: bloomdeskhelp@gmail.com.